iCloud Private Relay Outage Hits iPhone Safari Users

Apple's iCloud Private Relay, a feature designed to protect user privacy while browsing, is currently experiencing issues, leaving some Safari users unable to search.

iCloud Private Relay Outage Hits iPhone Safari Users
iOS
26-07-2024 04:00

iCloud Private Relay, available as part of iCloud+, encrypts user data to prevent rogue sites from tracking locations. It sends Safari requests through two separate, secure routes, ensuring privacy.

Current Issue:

  • Affected Users: Apple reports that "some users are affected."
  • Service Status: The service may be slow or unavailable.
  • Duration: The issue has persisted for approximately 14 hours, starting on Thursday, July 26, at 2:34 P.M. Eastern.

User Impact:

  • Many iPhone users have reported that Safari gets stuck on searches.
  • The issue appears to be more prevalent on iPhone than on Mac.

Temporary Solutions:

  • Some users have found success by turning iCloud Private Relay off and then on again.
  • Restarting the iPhone has also resolved the issue for others.

Background: iCloud Private Relay was launched in 2021 to enhance user privacy while browsing. It previously experienced an outage in 2022, affecting most iCloud features.

Apple's Response: As of now, Apple has not provided further details about the cause or expected resolution time for the outage.

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