Apple wants to know why users are turning off Conversation Awareness on AirPods Pro

iOS 17 comes with a bunch of improvements for AirPods users, especially for those with the second-generation AirPods Pro. One of the new features is Conversation Awareness, which detects when the user is talking to someone to automatically reduce the volume and switch to Transparency Mode. Now Apple wants to know why some users have been turning this feature off in the iOS 17 beta.

Apple wants to know why users are turning off Conversation Awareness on AirPods Pro
iPhone News
31-07-2023 13:09

Conversation Awareness is one of the new features for the second-generation AirPods Pro available with a beta firmware for users running iOS 17 beta. As described by Apple, users can simply “start speaking and Conversation Awareness will lower the volume and enhance the voices in front of the user, all while reducing background noise.”

Apple surveying users about Conversation Awareness

But over the past few days, Apple has been sending out a feedback survey to users who have opted to turn off Conversation Awareness. In the survey, which can be answered directly from the iPhone, Apple asks users who have installed the AirPods beta firmware to rate their overall experience using the new conversation-detecting feature.

Apple wants to know if there are any critical issues when Conversation Awareness is triggered, or when AirPods return to their previous state (like a delay to detect when someone is talking). Another question aims to find out whether users prefer audio content to be fully paused rather than having the volume reduced when the feature is activated.

The options are:

  • No issues
  • Expectation for music to pause instead of volume lowered
  • Expectation for spoken content to pause instead of volume lowered
  • Other

In the last question of the survey, Apple asks what enhancements would make the user turn the feature back on. The options are:

  • N/A (I have feature enabled)
  • Allow Conversation Awareness to activate when someone is speaking to me
  • Disallow Conversation Awareness from activating when I sing or speak to myself
  • Have Music Pause when Conversation Awareness activates
  • Other
 
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