Apple Music and iTunes are now fully functional following a recent service interruption. Still, AppleCare on Device remains out of service.
After experiencing disruptions on Monday, Apple has effectively resolved the problems that were plaguing Apple Music and the iTunes Store. Beginning around 1:20 pm, users faced several issues such as non-working "Home" and "Listen Now" tabs in Apple Music and difficulties in song playback across different devices.
The original disruption, which affected both Apple Music and the iTunes Store, resulted in Mac users encountering errors when trying to play certain songs and issues with playlists. iPhone users, on the other hand, were completely unable to play or choose songs.
Apple's system status page had acknowledged these disruptions, citing them as "intermittent issues." Now that Apple Music and the iTunes Store have been restored, users can once again enjoy seamless access to their music and other media.
Nevertheless, despite the recovery of these services, AppleCare on devices continues to face downtime. This ongoing problem impacts those trying to obtain support via AppleCare on their devices.
Known as AppleCare+, AppleCare on device is a service offering extended warranty and technical support, specifically for Apple's hardware products.