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How to factory reset AirPods and AirPods Pro How to remove AirPods Apple IDPart of the magic of Apple’s AirPods is a super seamless experience setting up the headphones, automatic pairing, and more. However, if they’re not behaving normally or not charging, taking the time to reset AirPods can fix that.
Interestingly, one of the security features of AirPods gen 3 and AirPods Pro (AirPods Max too) can also cause a problem for refurbished or used AirPods since the standard factory reset process does not remove the associated AirPods Apple ID.
We’ve also got a guide on what to do with old AirPods if they’re not worth selling or giving away:
Old and dying AirPods: 7 options for replacing, selling, and recyclingLet’s look at what to do for both scenarios.
How to factory reset AirPods and AirPods Pro
If they’re not already, pop both AirPods in the charging case Close the lid and wait at least 30 seconds Open the lid, and on iPhone or iPad launch the Settings app Tap your AirPods at the top (skip to step 6 if they aren’t showing up) Swipe to the bottom and tap Forget This Device, tap it again to confirm Keeping the AirPods charging case open, press and hold the button on the back until the LED flashes amber and then whiteNow you should be all set to connect your AirPods – that is as long as they’re not paired to someone else’s Apple ID, keep reading below on how to fix that.
Bring your AirPods in the charging case with the lid open close to your iPhone, iPad, or iPod touch You should see a prompt appear on-screen, follow the stepsHow to remove AirPods Apple ID
If you’re going to sell or give your AirPods to someone else, follow these steps too:
You’ll need to do the same if you already have second-hand AirPods and you see a message when trying to set up AirPods (gen 3) or AirPods Pro/Max that the headphones are connected to another Apple ID:
The original (or previous) owner needs to open the Find My app on their iPhone or iPad Choose the bottom Devices tab > choose the AirPods Swipe to the bottom > Remove This Device If the previous owner does this outside of the Bluetooth range, you’ll need to reset AirPods before you can set them up as new (follow the steps above again)Apple says “These steps are the only way to remove an item from an Apple ID. Apple can’t remove Pairing Lock for you.”
Unfortunately, if you just bought used or refurbished AirPods and they’re connected to someone else’s Apple ID and you don’t know them, you’ll likely need to return the AirPods.
This will also be the case for those selling AirPods on eBay or other services, make sure to not only reset them but also remove them from Find My. And if you’re buying used AirPods, check to make sure the seller has done this.