In a significant update to its self-repair program, Apple announced that starting this fall, it will permit the activation of used parts in repairs, provided these parts have not been taken from stolen devices. This initiative is part of Apple's broader commitment to increase consumer choice, extend product longevity, and reduce the environmental impact of its repair processes.
The new policy will involve a revised parts-pairing procedure that not only supports the use of authentic used parts but also includes a safeguard to block parts linked to devices with Activation Lock enabled—a feature primarily designed to deter the circulation of stolen parts. This update, Apple notes, has been long requested by law enforcement to help combat theft and unauthorized use of iPhone components.
Furthermore, Apple plans to enhance transparency with its Parts and Service History feature on devices, indicating whether a part is new or used. This move is expected to help users make more informed decisions regarding their device repairs.
The upcoming changes also include a calibration process for both new and used Apple parts once installed, ensuring they function as intended without compromising the device’s performance. While Apple will not sell used parts directly, the company clarifies that parts can be harvested from non-functioning devices that are free from Activation Lock.
Additionally, the update will relax some requirements for ordering parts from Apple's Self Service Repair Store. For instance, users and service providers will not need to provide a device’s serial number for part orders that do not involve logic board replacements.
Despite these enhancements, Apple cautions that the Self Service Repair program might not be the most cost-effective or practical solution for minor repairs, such as superficial screen damages, due to the complexity and cost of the parts. The program, which started in April 2022 and has since expanded to include more iPhone models and some Macs, supports 35 products across 33 countries and offers materials in 24 languages.